OVO Energy has been ordered to pay £2.37M in compensation and redress following an Ofgem investigation into significant ...

Ofgem has announced a consultation on proposed modifications to the ring fence licence conditions that govern energy network ...

Ofgem published its proposals this morning noting that customer satisfaction levels had plummeted to their lowest levels ...

The UK energy regulator has criticised a plan to fast-track renewable energy grid connections, saying it won’t meet the 2030 ...

Sounds podcast host discussed meeting Ed Miliband, the Energy Secretary, amid Ofgem closing its consultation on standing ...

People have just a couple of days left to submit their views on proposed changes to energy standing charges before the online Ofgem consultation closes. The energy regulator has put forward a range of ...

The UK’s fourth-largest energy supplier, OVO, has agreed to a £2.37m settlement following a regulatory investigation by Ofgem ...

The regulator warned that the sector needed ‘clear penalties’ as it announced a set of proposals to improve customer service.

Ofgem sets out vision for customer service culture change to make energy sector best in Britain through the contact centre ...

Energy firm Ovo had been fined £2.4m after the regulator found it had not been dealing with customer complaints correctly.

Ofgem has approved £84 million funding for a dozen beta projects, awarded through the Strategic Innovation Fund (SIF) ...