Jonathan Brearley, chief executive of Ofgem, has called for the government to grant the regulator powers to fine energy ...
Ofgem has warned energy firms that it expects a “culture change” in their customer service to improve public trust in the ...
Ofgem has announced updates to the Supplier of Last Resort (SoLR) policy aimed at reducing the financial impact of future ...
Ofgem published its proposals this morning noting that customer satisfaction levels had plummeted to their lowest levels ...
Energy price comparison websites set for new regulations - Miatta Fahnbulleh said a new framework to regulate third-party ...
OVO Energy has been ordered to pay £2.37M in compensation and redress following an Ofgem investigation into significant ...
As part of the government’s wider review of the electricity transmission network via the Integrated Transmission Planning and Regulation Project, ...
Ofgem has approved £84 million funding for a dozen beta projects, awarded through the Strategic Innovation Fund (SIF) ...
Households will face higher energy bills this winter with the regulator increasing the price cap by 10 percent after lowering it twice this year. Ofgem's energy price cap will increase from £ ...
Ofgem has confirmed its new energy price cap for this winter, with bills set to rise by an average of £149. The price cap will rise from £1,568 a year to £1,717 for a typical dual fuel ...
Many may opt to keep their heating off for as long as possible. In anticipation of Ofgem's impending price cap increase, people across Britain are scouring for cost-effective ways to stay cosy without ...
Energy firm Ovo had been fined £2.4m after the regulator found it had not been dealing with customer complaints correctly.