Ofgem has warned energy firms that it expects a “culture change” in their customer service to improve public trust in the ...

Ofgem has announced updates to the Supplier of Last Resort (SoLR) policy aimed at reducing the financial impact of future ...

Ofgem has announced a consultation on proposed modifications to the ring fence licence conditions that govern energy network ...

Sounds podcast host discussed meeting Ed Miliband, the Energy Secretary, amid Ofgem closing its consultation on standing ...

Ofgem published its proposals this morning noting that customer satisfaction levels had plummeted to their lowest levels ...

OVO Energy has been ordered to pay £2.37M in compensation and redress following an Ofgem investigation into significant ...

As part of the government’s wider review of the electricity transmission network via the Integrated Transmission Planning and Regulation Project, ...

Ofgem has approved £84 million funding for a dozen beta projects, awarded through the Strategic Innovation Fund (SIF) ...

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Energy firm Ovo had been fined £2.4m after the regulator found it had not been dealing with customer complaints correctly.

Ofgem has warned energy firms that it expects a “culture change” in their customer service to improve public trust in the sector. The regulator warned that “no options are off the table ...

Ofgem has warned energy firms that it expects a ‘culture change’ in their customer service to improve public trust in the sector (Jacob King/PA) Ofgem has warned energy firms that it expects a ...