T-Mobile Strikes Deal With OpenAI
T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new platform, called IntentCX,
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile has an answer for those frustrated by automated customer-service calls and it’s not hiring more hotline workers. It wants to build a robust AI platform based on harvested customer data. The Bellevue-based telecom giant announced Wednesday it had reached a multi-year agreement with artificial intelligence firm OpenAI.
T-Mobile to Use ChatGPT Tech for AI-Powered Customer Support
The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next level for T-Mobile customers.
T-Mobile partners with OpenAI for customer service revamp
T-Mobile CEO Mike Sievert talks to OpenAI CEO Sam Altman at T-Mobile's Capital Markets Day on Wednesday. Photo: Ina Fried
T-Mobile teams up with AI to redefine customer service
T-Mobile is making a bold move into AI in 2024, partnering with OpenAI to revolutionize how it handles customer support. With their new system, “IntentCX,” AI will do more than just answer questions—it'll take action.
T-Mobile Wants More AI Chatbots in Customer Support
The technology will be trained on billions of data points from past customer interactions, including real-time network and service experiences. While T-Mobile claimed this technol
Mobile Police warn of threatening email, scammers attempting to extort victims for cryptocurrency
The email, which includes the victim’s address, phone number and a photo of their home, reads, “It’s important you pay ...
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T-Mobile Plans to Expand Its 5G Home Internet Service to 12 Million Users by 2028
It's taken some time, but T-Mobile finally seems set to expand its home internet offering. At its analyst day in 2021, it ...
We're going to transform this business, says T-Mobile CEO Mike Sievert
T-Mobile President and CEO Mike Sievert joins 'Mad Money' host Jim Cramer to talk its 5G growth plan, competition in the ...
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Call of Duty Warzone: Mobile brings in major Halloween additions for its latest seasonal event
Mobile is getting a major update that adds new content for the spookiest season of the year. As the leaves start to fall and ...
T-Mobile CEO talks Sprint merger, iPhone 16 demand, what's next
T-Mobile is also aiming for $10 billion more in adjusted operating profits through 2027 compared to 2023, with a projected ...
Mobile Police, Fire-Rescue starting pay to increase by thousands
Mobile police officers and firefighters will see a hefty raise after the city council passed the 2025 fiscal budget. City ...
Mobile signal boosting kits offered to public
There are 50 units available initially, and members of the public can either buy the kits or return them after trying them.
Family holds funeral service for family members who died in Tempe mobile home fire
Family and friends of five family members who died in a mobile home fire in Tempe gathered at a Phoenix church Wednesday.
Mobile Industry Awards 2024 - all our winners revealed!
Marking our 22nd year in 2024, the Mobile Industry Awards represent the gold standard of excellence - from the boardroom to ...
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Age of Empires Mobile invites you to sign up for the final trial run before the big launch next month
Sign up for the Global Military Exercise final test  Take part in alliance-versus-alliance battles Experience the Imperial ...
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Train collides with military mobile artillery vehicle being hauled on a semi-truck
An oncoming freight train smashed into a semi-truck carrying what appeared to be an M109 Paladin Howitzer mobile artillery vehicle and damaged the street crossing Thursday afternoon in Goose Creek ...
Yes, Malibu has mobile home parks. And this one just quietly sold for about $200 million
One of Malibu's two mobile home parks sells for nearly $200 million to one of the nation's largest owners of manufactured ...